The vast majority of design projects run smoothly, without any problems. However, from time to time, something does come up, and it’s important that we both have an understanding of how best to deal with it. These terms and conditions are designed to ensure that we’re both protected from any unexpected circumstances. It also lays out the basic groundwork for how the project will progress, and what’s expected of us both. In the interests of saving a lot of headaches, this document contains the strict minimum of legal jargon required to still be legally enforceable.
By accepting a quote, you are considered to have accepted these terms and conditions in full.
You agree that: You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You agree to provide me with everything that I need to complete the project and any information as and when I need it, and in the format that I ask for. You’ll review my work and provide feedback and approval in a timely manner. Deadlines work two ways.
I agree that: I have the experience and ability to perform the services you need from me and I will carry them out in a professional and timely manner. Along the way I will endeavour to meet all the deadlines set but I can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off my work on-time at any stage. On top of this I will also maintain the confidentiality of any information that you give me.
If there is a hard deadline for your project, you must communicate it clearly up front before payment is made. It is always my intention to complete your project on time. Revisions and your response times play a major role in the amount of time it takes to complete your project. Therefore, the project completion date I give you is not a guarantee.
The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge.
I don’t want to limit your ability to change your mind. The price at the beginning of this contract is based on the length of time I estimate I’ll need to accomplish everything you’ve told me you want to achieve plus a few revisions. But I’m happy to be flexible. If you want to change your mind or add anything new, then this possible depending at what stage this comes to light – there may be additional charges. Excessive revisions, tweaks and miscellaneous changes are subject to additional charges at my discretion.
Should something happen for any reason whatsoever that causes you to cancel this project once it has begun, you are completely free to do so. I will send you any work completed up to that point and work our if any refunds are applicable.
Should some life altering event happen to cause me to cancel this project, I will hand over any work completed up to the point of cancellation and refund you for any payments made on incomplete work.
I’ll own the unique combination of these elements that constitutes a complete design and I’ll license that you, exclusively and in perpetuity for this project only, unless we agree otherwise. This basically just means that you can’t take the design I made for you and sell it to on.
I love to show off my work and share with other people, so I reserve the right, unless you specifically ask me not to, to display and link to your project as part of my portfolio and to write about it on websites, and use for marketing purposes on social platforms.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Melmade Stationery unless specifically agreed in writing.
Once designs are approved a final design will be sent via email – you will receive a pdf (ideal if you need to enlarge the design and web uses) a Jpeg, ideal for social media/web and a png file (ideal for watermarks and laying over images for branding)
When printing any paper products yourself or professionally, please be aware that colours can alter or appear different to that on screen and digital proofs, Paper type and print processes can also cause changes in colours.
All efforts are made to ensure spellings and details are correct, however if errors are made, the customer is responsible for checking this. Any errors made will be liable and payments will be required to amend and reprint. This is for printed items - any onscreen errors will be free of charge.
Payment for all work will required pro forma basis unless discussed otherwise. Payment can be made via PayPal, bank transfer or cash. After payment has been made and you are booked in, the creative process can begin.